Home
Bird Houses
Bird Feeders
Page 1
Page 2
Page 3
Bird Baths
Squirrel Proof
Hummingbird Feeders
Field Guides
Accessories
About Us
FAQ
Contact Us
Toll Free By Phone:
1.866.310.BIRD
What types of payments do you accept?
What if I need to return something?
Most orders will be shipped UPS Ground and will usually arrive in 2-5 days after shipping. We request all orders have a street address and not a post office box for credit card verification to prevent fraud, so giving the correct address will speed up delivery. If you need your order shipped by Priority Mail to a Post Office Box, contacting us by phone will prevent delays in verifying information. If your billing address and your shipping address are not the same, we may contact you by email or by phone to verify your order, which can delay your order going out. Also, if you pay by check, it may take from 10 to 14 days after we receive your check for your order to be sent as your check must clear our bank before shipment.
We will gladly accept Visa, Mastercard, American Express and Discover. We also accept personal checks. All personal checks must be made payable to Backyard Wild and mailed to us at 105 E. Brown St. Southport, NC 28461. Your check will be deposited in our bank as soon as we receive it and when it has cleared our bank, your order will be shipped. This usually takes from 10-14 days.
Merchandise may be returned within ten (10) days of receipt. All returned merchandise must be in the original container or carton as well as in the original new condition for a credit or refund of the product cost. Shipping fees are NOT refundable. Contact us for instructions on the return of products before returning them.
Unless an item you order is out of stock, most orders which are placed with a credit card are shipped within 1-2 business days. This excludes Saturdays, Sundays and holidays. Most orders will be shipped UPS Ground and will usually arrive in 2-5 days after shipping.
We will be glad to offer suggestions on sizing of products for your particular bird at any time.
If your merchandise is received in a damaged condition you should contact us immediately so we may contact the shipper who will investigate the damage.
BACKYARD WILD ASSUMES NO LIABILITY FOR MISUSE OF ANY PRODUCT. WE ASSUME NO LIABILITY FOR ANY LOSS, DAMAGE, EXPENSE OR INJURY ARISING FROM MISUSE OF ANY PRODUCT OFFERED.
